Performance evaluation of premium services in Bangalore Metropolitan Transport Corporation (BMTC)

被引:1
|
作者
Hanumappa, Devaraj [1 ]
Ramachandran, Parthasarathy [2 ]
Sitharam, T. G. [1 ]
Lakshamana, S. [1 ]
Mulangi, Raviraj H. [3 ]
机构
[1] Indian Inst Sci, Dept Civil Engn, Bangalore 560012, Karnataka, India
[2] Indian Inst Sci, Dept Management Studies, Bangalore 560012, Karnataka, India
[3] Natl Inst Technol Karnataka, Dept Civil Engn, Surathkal 575025, India
关键词
Data envelopment analysis; Efficiency; Decision making units; Bangalore Metropolitan Transport Corporation; URBAN TRANSIT; EFFICIENCY; DEA;
D O I
10.1016/j.trpro.2016.11.074
中图分类号
U [交通运输];
学科分类号
08 ; 0823 ;
摘要
In this paper we are measuring the performance of Bangalore Metropolitan Transport Corporation (BMTC) specifically aiming at premium bus services of BMTC operating in Bangalore city. The performance measurement of premium bus services is done using two different approaches. Ratios were computed considering different operational and financial indicators and these ratios are benchmarked by considering the best performing units as the target to compare the bus depots performance. Further we studied the performance of bus depots using data envelopment analysis (DEA). Our analysis indicated that most of the depots are efficient where as depot 13 have significant opportunities for improvements. (C) 2016 The Authors. Published by Elsevier B.V.
引用
收藏
页码:184 / 192
页数:9
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