MEASURING CUSTOMER SATISFACTION IN BUSINESS MARKETS

被引：0
|
作者：
HAYSLIP, WR
机构：
来源：
QUALITY PROGRESS | 1994年 / 27卷 / 04期
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D O I：
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中图分类号：
T [工业技术];
学科分类号：
08 ;
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页码：83 / 87
页数：5
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