Customer's Information Security Management System in E-commerce

被引：0
|
作者：
Yazdanifard, Rashad [1 ]
Hoe, Foong Kar [2 ]
Islam, Mohammad Rabiul [2 ]
Emami, Seyed Pouya [2 ]
机构：
[1] Multimedia Univ, Fac Management, Cyberjaya, Malaysia
[2] LimKokWing Univ Creat Technol, Fac Business Management, Cyberjaya, Selangor, Malaysia
来源：
SOFTWARE AND COMPUTER APPLICATIONS | 2011年 / 9卷
关键词：
Electronic Commerce; customer's perceived risk; security; privacy; INTERNET BANKING; PERCEIVED RISK; ONLINE BANKING; TRUST; ADOPTION; CONSUMERS; ACCEPTANCE; PURCHASE;
D O I：
暂无
中图分类号：
TP31 [计算机软件];
学科分类号：
081202 ; 0835 ;
摘要：
Customer privacy in e-commerce is a controversial issue in marketing. In this paper we try to explain how consumer perceived trust and perceived risk influence e-commerce business. This article is based on a literature review that highlights the importance of consumer perceived trust on e-business and customer information security management system by e-business.
引用
收藏
页码：187 / 191
页数：5
相关论文
共 50 条
  • [41] Data quality for effective e-commerce customer relationship management
    Ishaya, Tanko
    Rigneau, Julian
    [J]. ICEIS 2007: PROCEEDINGS OF THE NINTH INTERNATIONAL CONFERENCE ON ENTERPRISE INFORMATION SYSTEMS: SOFTWARE AGENTS AND INTERNET COMPUTING, 2007, : 92 - +
  • [42] Application of e-commerce security management strategy in banking
    Lao, Guoling
    Wang, Liping
    [J]. Seventh International Conference on Electronic Commerce, Vols 1 and 2, Selected Proceedings, 2005, : 627 - 632
  • [43] Research of the Customer Relationship Management in Enterprise under the E-Commerce
    Ma Jibin
    Sun Yonghao
    Wu Xuyan
    Chen Xiaoyan
    [J]. PROCEEDINGS OF THE 2009 INTERNATIONAL CONFERENCE ON COMPUTER AND COMMUNICATIONS SECURITY, 2009, : 131 - 134
  • [44] Study on Data Mining Based Customer Management in E-commerce
    Zheng Qi
    [J]. MECHATRONICS AND INDUSTRIAL INFORMATICS, PTS 1-4, 2013, 321-324 : 3026 - 3029
  • [45] Customer-Specific Transaction Risk Management in E-Commerce
    Ruch, Markus
    Sackmann, Stefan
    [J]. VALUE CREATION IN E-BUSINESS MANAGEMENT, 2009, 36 : 68 - 79
  • [46] Knowledge management systems: An imperative for supporting the e-commerce customer
    Gupta, B
    Iyer, LS
    [J]. CHALLENGES OF INFORMATION TECHNOLOGY MANAGEMENT IN THE 21ST CENTURY, 2000, : 904 - 905
  • [47] Research on the integration of Customer Relationship Management in the situation of E-commerce
    Zhang, Y
    Yang, B
    Wang, J
    Huan, J
    [J]. PROCEEDINGS OF THE 2001 INTERNATIONAL CONFERENCE ON MANAGEMENT SCIENCE AND ENGINEERING, VOLS I AND II, 2001, : 406 - 410
  • [48] Customer portfolio management in e-commerce: an analytical model for optimization
    Sackmann, Stefan
    Kundisch, Dennis
    Ruch, Markus
    [J]. MANAGEMENT RESEARCH REVIEW, 2010, 33 (06): : 617 - 634
  • [49] An e-commerce logistics service customer relationship management system based on RFM model
    Tang F.
    [J]. International Journal of Applied Systemic Studies, 2023, 10 (02) : 154 - 168
  • [50] A Novel Contextual Information Recommendation Model and Its Application in e-Commerce Customer Satisfaction Management
    Guo, Feipeng
    Lu, Qibei
    [J]. DISCRETE DYNAMICS IN NATURE AND SOCIETY, 2015, 2015
12345