InnoDiff: A project-based model for successful IT innovation diffusion

In spite of the importance of information technology (IT) for many organizations to help manage the enterprise daily transactions, IT project failure rates still remain high and are of great concern. This obliges continued exploration of new process models and organization structures to nurture strong project performance. This paper presents a new generic model for successful implementation of IT projects referred to as InnoDiff. The model uses Enterprise Resource Planning (ERP) as a test bed. Furthermore, the paper also presents a case study that demonstrates the detailed application of InnoDiff during the course of executing the Human Resource Management System (HRMS) within the Wide Access Network (WAN) at the National Guard Health Affairs (NGHA) in Saudi Arabia. (C) 2011 Elsevier Ltd. APM and IPMA. All rights reserved.