Measuring change management performance: a case study of a Moroccan construction company

被引：0
|
作者：
Errida, Abdelouahab [1 ]
Lotfi, Bouchra [2 ]
Semma, Elalami [1 ]
机构：
[1] FST Settat, LIMII Lab, Settat, Morocco
[2] ENSA Berrechid, LIMII Lab, Berrechid, Morocco
来源：
2018 IEEE INTERNATIONAL CONFERENCE ON TECHNOLOGY MANAGEMENT, OPERATIONS AND DECISIONS (ICTMOD) | 2018年
关键词：
organizational change; change management; performance; balanced scorecard; ORGANIZATIONAL-CHANGE; BALANCED SCORECARD; MODEL; INTEGRATION;
D O I：
暂无
中图分类号：
U [交通运输];
学科分类号：
08 ; 0823 ;
摘要：
the purpose of this paper is to propose an approach for measuring the performance of organizational change management within a Moroccan construction company, by adapting the balanced scorecard model to change management context. Also, it presents the main steps to be followed for carrying out the measurement and identifies a set of change management performance measures regarding four different perspectives: results and outcomes, stakeholders, project and change management processes, and learning and growth.
引用
收藏
页码：206 / 213
页数：8
相关论文
共 50 条
  • [31] Measuring the Networking Performance for Contractors in Practicing Construction Management
    Keung, Calvin C. W.
    Shen, Li-yin
    [J]. JOURNAL OF MANAGEMENT IN ENGINEERING, 2013, 29 (04) : 400 - 406
  • [32] Change in the Company Management
    不详
    [J]. HTM-JOURNAL OF HEAT TREATMENT AND MATERIALS, 2020, 75 (05): : A40 - A40
  • [33] Lean Construction and BIM in the Value Chain of a Construction Company: A Case Study
    Osorio-Gomez, Cristian-Camilo
    Moreno-Falla, Maria-Jose
    Ospina-Alvarado, Angelica
    Ponz-Tienda, Jose-Luis
    [J]. CONSTRUCTION RESEARCH CONGRESS 2020: PROJECT MANAGEMENT AND CONTROLS, MATERIALS, AND CONTRACTS, 2020, : 368 - 378
  • [34] Systemic approach of the enterprise during technological change: The case of a construction company
    Tabara, N.
    Horomnea, E.
    [J]. Management of Technological Changes, Book 1, 2005, : 111 - 116
  • [35] Applying the ISO standards to a construction company: A case study
    Hiyassat, Mohammed A.Salem
    [J]. International Journal of Project Management, 2000, 18 (04) : 275 - 280
  • [36] Cost Management in a Construction Company
    Proklin, Marina
    Zima, Jasna
    [J]. EKONOMSKI VJESNIK, 2010, 23 (02): : 451 - 465
  • [37] Small company case study - Environmental management
    Hall, R
    [J]. 40TH ANNUAL EOQ CONGRESS, BERLIN, 1996 - PROCEEDINGS, VOL 2, 1996, : 233 - 248
  • [38] The Change Management In the Moroccan Small And Medium Sized Enterprises: Case Of The Information System
    Zemmama, Hanane Ellioua
    Zenjari, Amine
    [J]. INNOVATION MANAGEMENT AND SUSTAINABLE ECONOMIC COMPETITIVE ADVANTAGE: FROM REGIONAL DEVELOPMENT TO GLOBAL GROWTH, VOLS I - VI, 2015, 2015, : 738 - 768
  • [39] Management performance in conjunction with company age and size - Case study on SMEs in Zhejiang province
    Zhou Chunlei
    Ding Ying
    [J]. Proceedings of the Eighth West Lake International Conference on SMB, 2006, : 398 - 402
  • [40] ICT Strategy and Implementation: Change Management Issues - A Case Study of a Public Utility Company in Malaysia
    Faudzi, Masyura Ahmad
    Ghani, Rusyanti Abdul
    Shariff, Siti Salbiah Mohamed
    Drus, Sulfeeza Mohd
    Aziz, Sharifah Junainah Syed
    Hoe, Alan Cheah Kah
    Yuik, Justina Wong Choui
    [J]. KMICE 2008 - KNOWLEDGE MANAGEMENT INTERNATIONAL CONFERENCE, 2008 - TRANSFERRING, MANAGING AND MAINTAINING KNOWLEDGE FOR NATION CAPACITY DEVELOPMENT, 2008, : 402 - 407
12345