An Integrated Approach for Improving Logistics Systems: A Case Study of Hospital Logistics

In order to provide an integrated approach to improve healthcare logistics. This paper integrated the analysis of logistics decisions made at the three hierarchical levels with the problem analysis and improvement suggestions. Following a thorough analysis of the problematic logistics decisions, alternative decisions were suggested to improve the current logistics system. The proposed forecasting technique is expected to reduce the average error in forecasting as a percent of average demand from 30.3% to 22.5%. The proposed methodology provides a new structured problem-analysis and problem-solving processes for healthcare logistics and it is expected to be a valuable management tool to improve the quality of patient care.