Elementary researches on implement of strategic management for telecom service

被引：0
|
作者：
Wang, ZX [1 ]
Wang, Y [1 ]
Gao, G [1 ]
机构：
[1] Jilin Univ, Business Adm Inst, Changchun 130012, Peoples R China
来源：
PROCEEDINGS OF THE 2001 INTERNATIONAL CONFERENCE ON MANAGEMENT SCIENCE AND ENGINEERING, VOLS I AND II | 2001年
关键词：
telecom service; strategic management; knight service; core competence; strategic integrity;
D O I：
暂无
中图分类号：
TP18 [人工智能理论];
学科分类号：
081104 ; 0812 ; 0835 ; 1405 ;
摘要：
Through the researches on implement of strategic management for telecom service under the market economy, this paperdiscusses the knight service is the whole ability and essential mission for the telecom enterprise. It also brings forward the standpoint of telecom service strategic integrity: including setting service conception, fully understanding the client service need, the service design and implementation, the service staff management, the service quality control and making the customers satisfied and faithful.
引用
收藏
页码：1179 / 1183
页数：5
相关论文
共 50 条
  • [21] Researches on the increasing model of new telecom services
    Wang, LH
    Xu, B
    Liu, XH
    PROCEEDINGS OF 2002 INTERNATIONAL CONFERENCE ON MANAGEMENT SCIENCE & ENGINEERING, VOLS I AND II, 2002, : 1072 - 1075
  • [22] The management of the telecom enterprise operation and service based on information system
    Ji, Z. M.
    Wu, H.
    Shang, W. J.
    FRONTIERS IN ENTERPRISE INTEGRATION, 2008, : 183 - 188
  • [23] The impact of active networking technology on service management in a telecom environment
    Brunner, M
    Stadler, R
    INTEGRATED NETWORK MANAGEMENT VI: DISTRIBUTED MANAGEMENT FOR THE NETWORKED MILLENNIUM, 1999, : 385 - 400
  • [24] MATHEMATICAL RESEARCHES FOR ELEMENTARY BEHAVIORISTICS
    Toda, Masanao
    JAPANESE JOURNAL OF PSYCHOLOGY, 1951, 21 (02): : 38 - 48
  • [25] Researches on decision model construction and implement in DSS
    Ai, WG
    Wang, XB
    Li, CH
    PROCEEDINGS OF 2002 INTERNATIONAL CONFERENCE ON MANAGEMENT SCIENCE & ENGINEERING, VOLS I AND II, 2002, : 382 - 386
  • [26] Telecom service contracts
    不详
    JOURNAL OF THE INSTITUTION OF BRITISH TELECOMMUNICATIONS ENGINEERS, 2000, 1 : 7 - 7
  • [27] STRATEGIC PLANNING MANAGER AND MANAGEMENT EDUCATION IN ELEMENTARY EDUCATION INSTITUTIONS
    Jose Bracho Perez, Kleeder
    Yaritza Carruyo Duran, Norcelly
    PRAXIS-COLOMBIA, 2011, 7 : 13 - 29
  • [28] STRATEGIC MANAGEMENT OF CUSTOMER SERVICE IN MANUFACTURING SYSTEMS
    RHYNE, DM
    1989 IIE INTEGRATED SYSTEMS CONFERENCE & SOCIETY FOR INTEGRATED MANUFACTURING CONFERENCE, PROCEEDINGS, 1989, : 305 - 310
  • [29] STRATEGIC MANAGEMENT OF OPEN INNOVATION IN THE SERVICE SECTOR
    Spacek, Miroslav
    PROCEEDINGS OF THE 5TH INTERNATIONAL CONFERENCE INNOVATION MANAGEMENT, ENTREPRENEURSHIP AND SUSTAINABILITY (IMES 2017), 2017, : 929 - 941
  • [30] Strategic use of data in enterprise service management
    NTT Information and Communication, Systems Lab, Japan
    NTT R&D, 11 (1223-1232):
12345