Critical Success Factors of Business Intelligence Systems Implementation

被引:4
|
作者
Williams R.A. [1 ]
Sheikh N.J. [2 ]
Duman G.M. [3 ]
Kongar E. [4 ]
机构
[1] University of Bridgeport, Department of Technology Management, College of Engineering Business and Education, Bridgeport, 06604, CT
[2] Portland State University, Engineering and Technology Department, Maseeh College of Engineering and Computer Science, Portland, 97201, OR
[3] University of New Haven, Department of Economics and Business Analytics, Orange, 06477, CT
[4] Fairfield University, School of Engineering, Fairfield, 06824, CT
来源
IEEE Engineering Management Review | 2022年 / 50卷 / 04期
关键词
Business intelligence; decision making; innovation management; project management; user experience;
D O I
10.1109/EMR.2022.3197096
中图分类号
学科分类号
摘要
Business intelligence (BI) systems enable rapid decision-making in an era of big data and constantly evolving market dynamics. Yet, the majority of BI implementation efforts fail to deliver productive outcomes. We use a technical, organizational, and process perspective to identify significant criteria that contribute to successful implementation. A taxonomy of perspectives, criteria, and factors is introduced. This work provides insights into developing a decision model to support successful BI implementation. © 1973-2011 IEEE.
引用
收藏
页码:88 / 97
页数:9
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