Critical Success Factors of Business Intelligence Systems Implementation

被引：4

作者：

Williams R.A. ^{[1
]}

Sheikh N.J. ^{[2
]}

Duman G.M. ^{[3
]}

Kongar E. ^{[4
]}

机构：

[1] University of Bridgeport, Department of Technology Management, College of Engineering Business and Education, Bridgeport, 06604, CT

[2] Portland State University, Engineering and Technology Department, Maseeh College of Engineering and Computer Science, Portland, 97201, OR

[3] University of New Haven, Department of Economics and Business Analytics, Orange, 06477, CT

[4] Fairfield University, School of Engineering, Fairfield, 06824, CT

来源：

IEEE Engineering Management Review | 2022年 / 50卷 / 04期

关键词：

Business intelligence; decision making; innovation management; project management; user experience;

D O I：

10.1109/EMR.2022.3197096

中图分类号：

学科分类号：

摘要：

Business intelligence (BI) systems enable rapid decision-making in an era of big data and constantly evolving market dynamics. Yet, the majority of BI implementation efforts fail to deliver productive outcomes. We use a technical, organizational, and process perspective to identify significant criteria that contribute to successful implementation. A taxonomy of perspectives, criteria, and factors is introduced. This work provides insights into developing a decision model to support successful BI implementation. © 1973-2011 IEEE.

引用

页码：88 / 97

页数：9

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