The effects of fairness perception of performance appraisal on psychological contract and organizational citizenship behavior

This study aims to test the relationships among performance appraisal fairness, psychological contract, and organizational citizenship behaviors. Regression analyses were applied by using 183 valid questionnaires collected from the bank employees in Southern Taiwan. The results of this study indicated that the higher the performance assessment fairness the higher psychological contract and OCBs; signifi cant and positive relationships were found between psychological contract and OCB; psychological contract moderates the relationships between performance assessment fairness and OCB. Conclusions and suggestions were also discussed based on the results.