How to Disable Mortal Loops of Enterprise Resource Planning (ERP) Implementation: A System Dynamics Analysis

被引：6

作者：

Cyrus, Kaveh M. ^{[1
]}

Aloini, Davide ^{[2
]}

Karimzadeh, Samira ^{[1
]}

机构：

[1] Amirkabir Univ Technol, Tehran Polytech, Dept Ind Engn & Management Syst, 424 Hafez Ave, Tehran 1591634311, Iran

[2] Univ Pisa, DESTEC, Largo Lucio Lazzarino 1, I-56100 Pisa, Italy

来源：

SYSTEMS | 2018年 / 6卷 / 01期

关键词：

enterprise resource planning (ERP); critical success factor (CSF); system dynamics simulation; implementation strategies; causal loops; implementation dynamics;

D O I：

10.3390/systems6010003

中图分类号：

C [社会科学总论];

学科分类号：

03 ; 0303 ;

摘要：

Successful Enterprise Resource Planning (ERP) implementation depends upon various factors known as critical success factors (CSFs). This study developed a system dynamics model of ERP implementation based on CSFs to discuss ERP implementation complexities, which identifies the effect of CSF interrelations on different aspects of ERP project failure. Based on the model hypothesis, CSF interrelations include many causal loop dependencies. Some of these causal loops are called mortal loops, because they may cause the failure of risk reduction efforts to a more severe failure in effect of lack of system thinking on CSFs interrelations. This study discusses how system thinking works as a leverage point for overcoming ERP implementation challenges.

引用

页数：17

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