The Evolution of Offshore Outsourcing in India

被引:12
|
作者
Agrawal, Soni [1 ]
Goswami, Kishor [2 ]
Chatterjee, Bani [2 ]
机构
[1] Indian Inst Technol, Dept Humanitie & Social Sci, Kharagpur, W Bengal, India
[2] Indian Inst Technol, Dept Humanitie & Social Sci, Econ, Kharagpur, W Bengal, India
关键词
Outsourcing; Offshoring; BPO; KPO;
D O I
10.1177/097215091001100208
中图分类号
F [经济];
学科分类号
02 ;
摘要
Outsourcing is an age-old practice whereas offshore outsourcing is relatively new. Issues related to offshore outsourcing came into centre stage along with the process of globalization. Offshore outsourcing of services is the result of economic and technological developments across countries. This became popular in India after the economic liberalization process. The present article makes an attempt to lay an integrative ground work for understanding outsourcing, including its evolution, theoretical developments and future trends. The article presents a comprehensive framework of critical dimensions of outsourcing as well as offshore outsourcing in India along with the comparative advantages and disadvantages of offshore outsourcing in today's time.
引用
收藏
页码:239 / 256
页数:18
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