Organizational Justice as a Mediator of the Relationships Between Leader-Member Exchange and Employees' Turnover Intentions

被引：45

作者：

Lee, Hyung-Ryong ^{[1
]}

Murrmann, Suzanne K. ^{[2
]}

Murrmann, Kent F. ^{[2
]}

Kim, Kyungmi ^{[3
]}

机构：

[1] Sejong Univ, Dept Hospitality & Tourism Management, Seoul 143747, South Korea

[2] Virginia Polytech Inst & State Univ, Dept Hospitality & Tourism Management, Blacksburg, VA 24061 USA

[3] Auburn Univ, Restaurant & Hotel Management Program, Auburn, AL 36849 USA

来源：

JOURNAL OF HOSPITALITY MARKETING & MANAGEMENT | 2010年 / 19卷 / 02期

关键词：

Oganizational justice; procedural justice; leader-member exchange; turnover intentions;

D O I：

10.1080/19368620903455237

中图分类号：

F [经济];

学科分类号：

02 ;

摘要：

This article identifies the impact of interpersonal working relationships on employees' justice perceptions and the effects of those perceptions on employees' turnover intentions. LISREL results indicated that distributive justice was negatively related to turnover intentions, and procedure justice had a direct positive influence on turnover intentions. The results further showed that the quality of interpersonal working relationships between subordinates and supervisors promoted perceptions of fairness on the part of front-line employees. Both distributive and procedural justice played a vital mediating role in the relationships among Leader-member exchange (LMX) and turnover intentions.

引用

页码：97 / 114

页数：18

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