Continuous Improvement in Libraries in Quebec: BAnQ's Experience

被引：1

作者：

Labbe, Stephane ^{[1
]}

Forget, Pascal ^{[2
]}

Luckerhoff, Jason ^{[3
]}

机构：

[1] Univ Quebec Trois Rivieres, Commun Sociale, Trois Rivieres, PQ, Canada

[2] Univ Quebec Trois Rivieres, Ecole Ingn, Dept Genie Ind, Trois Rivieres, PQ, Canada

[3] Univ Quebec Trois Rivieres, Dept Lettres & Commun Sociale, Trois Rivieres, PQ, Canada

来源：

DOCUMENTATION ET BIBLIOTHEQUES | 2018年 / 64卷 / 01期

关键词：

D O I：

10.7202/1043722ar

中图分类号：

G25 [图书馆学、图书馆事业]; G35 [情报学、情报工作];

学科分类号：

1205 ; 120501 ;

摘要：

This article describes a research project and the experience of integrating a lean-type of continuous improvement approach in a Quebec library, namely certain units of the BAnQ's organisation, more specifically the Grande Bibliotheque. It also reports the experience of the individuals who actively participated in the various integration processes of this approach. The positive aspects and the more difficult moments were identified.

引用

页码：40 / 49

页数：10

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