How Social Context Cues in Online Support-Seeking Influence Self Disclosure in Support Provision

被引：30
|
作者：
Li, Siyue [1 ]
Feng, Bo [2 ]
Li, Na [2 ]
Tan, Xuan [2 ]
机构：
[1] Ohio State Univ, Sch Commun, 3058 Derby Hall, Columbus, OH 43210 USA
[2] Univ Calif Davis, Dept Commun, Davis, CA 95616 USA
来源：
COMMUNICATION QUARTERLY | 2015年 / 63卷 / 05期
关键词：
Descriptive Self-Disclosure; Evaluative Self-Disclosure; Online Support; Social Context Cues; Social Presence; Support-Provision; Support-Seeking; Trust; User Profile;
D O I：
10.1080/01463373.2015.1078389
中图分类号：
G2 [信息与知识传播];
学科分类号：
05 ; 0503 ;
摘要：
Research on online support has largely overlooked the role of self-disclosure in support provision. By manipulating the level of social context cues in a support-seeker's online profile, this study examined how social context cues affected a support-provider's selfdisclosure in an online support forum. Results of the experiment supported the "social context cues-perceived social presence-trust-self-disclosure" model with regard to descriptive self-disclosure but not with regard to evaluative self-disclosure.
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页码：586 / 602
页数：17
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