Procedural justice, outcome favorability and emotion

被引：0

作者：

Krehbiel P.J. ^{[1
,3
]}

Cropanzano R. ^{[2
]}

机构：

[1] Colorado Department of Transportation, Center for Human Resource Management, Denver, CO

[2] Department of Psychology, Colorado State University, Fort Collins

[3] Department of Transportation, Center for Human Resource Management, Denver, CO 80222

来源：

Social Justice Research | 2000年 / 13卷 / 4期

关键词：

Affect; Anger; Emotion; Fairness; Guilt; Happiness; Justice; Organizational justice; Procedures;

D O I：

10.1023/A:1007670909889

中图分类号：

学科分类号：

摘要：

This study investigated the effects of procedural justice on discrete emotional responses. Based upon the cognitive appraisal model of emotion, it was argued that the experience of procedural justice (or injustice) allows individuals to derive meaning from favorable and unfavorable allocation decisions. Thus, procedural justice works with outcome favorability to produce a variety of emotional states. These ideas were tested in a laboratory experiment. As predicted, two happiness-related emotions (happiness and joy) and a sadness-related emotion (disappointment) showed only a main effect for outcome favorability. Two anger-related emotions (anger and frustration) were highest when an unfavorable outcome occurred because of an unfair procedure. Higher levels of guilt and anxiety were reported when an unfair procedure resulted in a favorable outcome. Contrary to predictions, a third happiness-related emotion (pride) showed only a main effect for outcome favorability. © 2000 Plenum Publishing Corporation.

引用

页码：339 / 360

页数：21

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