Applicability of the normative model of outsourcing in the public sector: The case of a state transportation agency

被引:0
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作者
Ponomariov B. [1 ]
Kingsley G. [2 ]
机构
[1] University of Texas at San Antonio, San Antonio, TX 78207-4415
[2] Georgia Institute of Technology, Atlanta, GA
关键词
Contract management; Managerial capacity; Public sector outsourcing;
D O I
10.1007/s11115-008-0059-2
中图分类号
学科分类号
摘要
This study examines organizational adaptations at a state transportation agency during a period of rapid scale-up in the outsourcing of core professional services. The case study draws on multiple qualitative and quantitative sources of data. Substantial divergences are shown to exist between the prescriptions of the normative outsourcing model and the adaptation processes observed in the agency. Implications for theory and practice are discussed. © Springer Science+Business Media, LLC 2008.
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页码:253 / 272
页数:19
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