Determinants of user acceptance of mobile E-government services

被引：0
|
作者：
Liu, Yan [1 ]
Zhou, Chang-Feng [2 ]
Chen, Ying-Wu [1 ]
机构：
[1] Natl Univ Def Technol, Coll Informat Syst & Management, Changsha 410073, Hunan, Peoples R China
[2] Natl Univ Def Technol, Sch Humanities & Social Sci, Changsha 410073, Hunan, Peoples R China
来源：
PROCEEDINGS OF THE 2015 INTERNATIONAL CONFERENCE ON MECHANICS AND MECHATRONICS (ICMM 2015) | 2016年
基金：
中国国家自然科学基金;
关键词：
Mobile e-government; User acceptance; Determinants;
D O I：
暂无
中图分类号：
T [工业技术];
学科分类号：
08 ;
摘要：
With huge investments in mobile e-government services, a concurrent need to exploring key factors affecting citizen acceptance of mobile e-government services. This study aims to establish a citizen acceptance model from the behavioral perspectives of users. Based on the theory of planned behavior (TPB) and the Technology Acceptance Model (TAM), the study proposes an intergraded model for measuring citizen acceptance of mobile e-government services. A web-based survey is undertaken. Based on Partial Least Squares (PLS), the parameter of the model is estimated and goodness-of-fit is found. The results show that the important determinants of citizen intention of mobile e-government are perceived usefulness, perceived ease of use and perceived convenience.
引用
收藏
页码：1124 / 1128
页数：5
相关论文
共 50 条
  • [21] E-Government Services: Comparing Real and Expected User Behavior
    Kalenkova, A. A.
    Ageev, A. A.
    Lomazova, I. A.
    van der Aalst, W. M. P.
    [J]. BUSINESS PROCESS MANAGEMENT WORKSHOPS (BPM 2017), 2018, 308 : 484 - 496
  • [22] User's satisfaction on e-government services: An integrated model
    Danila, Raudah
    Abdullah, Akilah
    [J]. INTERNATIONAL CONFERENCE ON ACCOUNTING STUDIES 2014, ICAS 2014, 2014, 164 : 575 - 582
  • [23] Qualitative approach to determine user experience of e-government services
    Kumar, Rajiv
    Sachan, Amit
    Mukherjee, Arindam
    [J]. COMPUTERS IN HUMAN BEHAVIOR, 2017, 71 : 299 - 306
  • [24] Factors Influencing User Perception and Adoption of E-Government Services
    Ilieva, Galina
    Yankova, Tania
    Ruseva, Margarita
    Dzhabarova, Yulia
    Zhekova, Veselina
    Klisarova-Belcheva, Stanislava
    Mollova, Tanya
    Dimitrov, Angel
    [J]. ADMINISTRATIVE SCIENCES, 2024, 14 (03)
  • [25] Accessing e-Government services: Design requirements for the older user
    Lines, Lorna
    Ikechi, Oluchi
    Hone, Kate S.
    [J]. UNIVERSAL ACCESS IN HUMAN-COMPUTER INTERACTION: APPLICATIONS AND SERVICES, PT 3, PROCEEDINGS, 2007, : 932 - +
  • [26] User Satisfaction Evaluation of Malaysian E-Government Education Services
    Wong, Meng Seng
    Jackson, Stephen
    [J]. 2017 INTERNATIONAL CONFERENCE ON ENGINEERING, TECHNOLOGY AND INNOVATION (ICE/ITMC), 2017, : 531 - 537
  • [27] Determinants of satisfaction among social entrepreneurs in e-Government services
    Sharma, Rajesh
    Mishra, Rajhans
    Mishra, Abhishek
    [J]. INTERNATIONAL JOURNAL OF INFORMATION MANAGEMENT, 2021, 60
  • [28] Quality of E-government Services in Oman: A Perspective of E-government Services Providers
    Al Balushi, Taiseera Hazeem
    [J]. VISION 2020: SUSTAINABLE ECONOMIC DEVELOPMENT, INNOVATION MANAGEMENT, AND GLOBAL GROWTH, VOLS I-IX, 2017, 2017, : 763 - 770
  • [29] The effect of heterogeneous demographics on the quality determinants of e-government services
    Sharma, Sujeet Kumar
    Al-Zadjali, Fatma
    Al-Khanbashi, Jihan
    [J]. CRAFTING GLOBAL COMPETITIVE ECONOMIES: 2020 VISION STRATEGIC PLANNING & SMART IMPLEMENTATION, VOLS I-IV, 2014, : 2348 - 2356
  • [30] DETERMINANTS OF USER ADOPTION OF E-GOVERNMENT SERVICES AND THE ROLE OF CITIZEN SERVICE CENTRES (CSCS), IN GREECE.
    Voutinioti, Anastasia
    [J]. CONFRONTING CONTEMPORARY BUSINESS CHALLENGES THROUGH MANAGEMENT INNOVATION, 2013, : 2867 - 2869
12345