Delivering customer satisfaction: Our experiences with responding to customer feedback

被引：0
|
作者：
Betz, MH [1 ]
机构：
[1] IBM CORP,ATLANTA,GA 30339
来源：
STC 1996 PROCEEDINGS - 43RD ANNUAL CONFERENCE: EVOLUTION/REVOLUTION | 1996年
关键词：
D O I：
暂无
中图分类号：
G2 [信息与知识传播];
学科分类号：
05 ; 0503 ;
摘要：
引用
收藏
页码：81 / 81
页数：1
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