Delivering customer satisfaction: Our experiences with responding to customer feedback

被引：0

|

作者：

Betz, MH ^{[1
]}

机构：

[1] IBM CORP,ATLANTA,GA 30339

来源：

STC 1996 PROCEEDINGS - 43RD ANNUAL CONFERENCE: EVOLUTION/REVOLUTION | 1996年

关键词：

D O I：

暂无

中图分类号：

G2 [信息与知识传播];

学科分类号：

05 ; 0503 ;

摘要：

引用

收藏

页码：81 / 81

页数：1

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