SERVICE FAILURE: CAUSAL ATTRIBUTION, EMOTIONAL RESPONSES AND BEHAVIORAL OUTCOMES

被引：0

作者：

Harrison-Walker, L. Jean ^{[1
]}

机构：

[1] Univ Houston Clear Lake, Houston, TX 77058 USA

来源：

PROCEEDINGS OF THE 2010 ACADEMY OF MARKETING SCIENCE (AMS) ANNUAL CONFERENCE | 2015年

关键词：

D O I：

暂无

中图分类号：

F [经济];

学科分类号：

02 ;

摘要：

引用

页码：189 / 189

页数：1

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