Music Congruity Effects on Product Memory, Perception, and Choice

被引:74
|
作者
North, Adrian C. [1 ]
Sheridan, Lorraine P. [1 ]
Areni, Charles S. [2 ]
机构
[1] Curtin Univ, Sch Psychol & Speech Pathol, Perth, WA 6845, Australia
[2] Macquarie Grad Sch Management, 99 Talavera Rd, N Ryde, NSW 2113, Australia
关键词
Atmospherics; Music; Retailing; Congruity; Recall; Choice; IN-STORE MUSIC; SPREADING ACTIVATION THEORY; BACKGROUND MUSIC; SHOPPING BEHAVIOR; COGNITIVE LOAD; INTENTIONS; ATMOSPHERE; MEANINGS; IDENTITY; TEMPO;
D O I
10.1016/j.jretai.2015.06.001
中图分类号
F [经济];
学科分类号
02 ;
摘要
Music congruity effects on consumer behavior are conceptualized in terms of cognitive priming of semantic networks in memory, and operationalized as congruent with a product's country of origin (Experiment 1), or congruent with the utilitarian (Experiment 2) or social identity (Experiments 2 and 3) connotations of a product. Hearing a specific genre of music (e.g., classical) activates related concepts in memory (e.g., expensive, sophisticated, formal, educated), which influences the memory for, perception of, and choice of products. Consistent with this account of music congruity effects, three laboratory experiments show that playing music of a specific genre during initial product exposure improved subsequent recall of conceptually related (i.e., congruent) products compared to unrelated products (Experiment 1), affected product choice in favor of congruent products (Experiment 1), and affected how much participants were willing to pay for congruent products (Experiments 2 and 3). Crown Copyright (c) 2015 Published by Elsevier Inc on behalf of Society affiliation: New York University. All rights reserved.
引用
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页码:83 / 95
页数:13
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