Critical success factors of web-based supply-chain management systems: an exploratory study

被引：85
|
作者：
Ngai, EWT [1 ]
Cheng, TCE
Ho, SSM
机构：
[1] Hong Kong Polytech Univ, Dept Management & Mkt, Kowloon, Hong Kong, Peoples R China
[2] Hong Kong Polytech Univ, Dept Comp, Kowloon, Hong Kong, Peoples R China
[3] Hong Kong Polytech Univ, Dept Logist, Kowloon, Hong Kong, Peoples R China
来源：
PRODUCTION PLANNING & CONTROL | 2004年 / 15卷 / 06期
关键词：
web-based supply-chain management systems; critical success factors; exploratory factor analysis;
D O I：
10.1080/09537280412331283928
中图分类号：
T [工业技术];
学科分类号：
08 ;
摘要：
This paper reports the results of a survey on the critical success factors (CSFs) of web-based supply-chain management systems (WSCMS). An empirical study was conducted and an exploratory factor analysis of the survey data revealed five major dimensions of the CSFs for WSCMS implementation, namely (1) communication, (2) top management commitment, (3) data security, (4) training and education, and (5) hardware and software reliability. The findings of the results provide insights for companies using or planning to use WSCMS.
引用
收藏
页码：622 / 630
页数：9
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