A methodological assessment of ten years of Canada's Citizen's First satisfaction survey research

被引：6
|
作者：
Bruning, Ed [1 ]
机构：
[1] Univ Manitoba, IH Asper Sch Business, Winnipeg, MB, Canada
来源：
INTERNATIONAL REVIEW OF ADMINISTRATIVE SCIENCES | 2010年 / 76卷 / 01期
关键词：
SERVICE;
D O I：
10.1177/0020852309361579
中图分类号：
C93 [管理学]; D035 [国家行政管理]; D523 [行政管理]; D63 [国家行政管理];
学科分类号：
12 ; 1201 ; 1202 ; 120202 ; 1204 ; 120401 ;
摘要：
引用
收藏
页码：85 / 91
页数：7
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