A methodological assessment of ten years of Canada's Citizen's First satisfaction survey research

被引:6
|
作者
Bruning, Ed [1 ]
机构
[1] Univ Manitoba, IH Asper Sch Business, Winnipeg, MB, Canada
关键词
SERVICE;
D O I
10.1177/0020852309361579
中图分类号
C93 [管理学]; D035 [国家行政管理]; D523 [行政管理]; D63 [国家行政管理];
学科分类号
12 ; 1201 ; 1202 ; 120202 ; 1204 ; 120401 ;
摘要
引用
收藏
页码:85 / 91
页数:7
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