A methodological assessment of ten years of Canada's Citizen's First satisfaction survey research

被引：6

|

作者：

Bruning, Ed ^{[1
]}

机构：

[1] Univ Manitoba, IH Asper Sch Business, Winnipeg, MB, Canada

来源：

INTERNATIONAL REVIEW OF ADMINISTRATIVE SCIENCES | 2010年 / 76卷 / 01期

关键词：

SERVICE;

D O I：

10.1177/0020852309361579

中图分类号：

C93 [管理学]; D035 [国家行政管理]; D523 [行政管理]; D63 [国家行政管理];

学科分类号：

12 ; 1201 ; 1202 ; 120202 ; 1204 ; 120401 ;

摘要：

引用

收藏

页码：85 / 91

页数：7

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