What can we learn from patients?

被引：0
|
作者：
Hansis, M. [1 ,2 ]
Heilmann, S. [1 ]
机构：
[1] Stadt Klinikum Karlsruhe gGmbH, D-76133 Karlsruhe, Germany
[2] Univ Karlsruhe TH, Inst OR, Karlsruhe, Germany
来源：
UNFALLCHIRURG | 2010年 / 113卷 / 03期
关键词：
Complaints; Risk management; Incident reporting;
D O I：
10.1007/s00113-010-1757-0
中图分类号：
R4 [临床医学];
学科分类号：
1002 ; 100602 ;
摘要：
Quality management is only complete and sound when it comprehensively takes all comments from patients or staff into consideration, especially negative comments. In this manner, complaints, surveys and registered risks can be seen in a synoptic way. Every comment must be evaluated in relation to isolated cases as well as in the sense of pattern recognition.
引用
收藏
页码：247 / 248
页数：2
相关论文
共 50 条
  • [41] What Can we Learn (and What Can't we Learn) from Observational Studies of Adolescent Varicocele Treatment?
    Kurtz, Michael P.
    [J]. JOURNAL OF UROLOGY, 2017, 198 (01): : 6 - 8
  • [42] Death Cafe: What Is It and What We Can Learn From It
    Miles, Lizzy
    Corr, Charles A.
    [J]. OMEGA-JOURNAL OF DEATH AND DYING, 2017, 75 (02) : 151 - 165
  • [43] What can we learn from b→sγ?
    Grant, AK
    [J]. NUCLEAR INSTRUMENTS & METHODS IN PHYSICS RESEARCH SECTION A-ACCELERATORS SPECTROMETERS DETECTORS AND ASSOCIATED EQUIPMENT, 1998, 408 (01): : 21 - 27
  • [44] Aging: What We Can Learn From Elephants
    Chusyd, Daniella E.
    Ackermans, Nicole L.
    Austad, Steven N.
    Hof, Patrick R.
    Mielke, Michelle M.
    Sherwood, Chet C.
    Allison, David B.
    [J]. FRONTIERS IN AGING, 2021, 2
  • [45] WHAT CAN WE LEARN FROM THE OVERDOSE CRISIS?
    Buxton, Jane
    [J]. DRUG AND ALCOHOL REVIEW, 2018, 37 : S3 - S3
  • [46] WHAT CAN WE LEARN FROM THE ARX MUTATION?
    Noebels, J.
    [J]. EPILEPSIA, 2010, 51 : 173 - 173
  • [47] Hostageship: What can we learn from Mauss?
    Colonomos, Ariel
    [J]. JOURNAL OF INTERNATIONAL POLITICAL THEORY, 2018, 14 (02) : 240 - 256
  • [48] What we can learn from the elite controllers
    Dutton, Gail
    [J]. SCIENTIST, 2006, 20 (11): : 26 - 31
  • [49] Archaea: what can we learn from their sequences?
    Forterre, P
    [J]. CURRENT OPINION IN GENETICS & DEVELOPMENT, 1997, 7 (06) : 764 - 770
  • [50] What can we learn from the genetics of diabetes?
    Bowden, DW
    [J]. GENETICS OF COMPLEX THYROID DISEASES, 2002, : 64 - 80
12345