Total quality service: Principles, practices, and implementation

被引：0

作者：

Thorpe, DI ^{[1
]}

机构：

[1] Univ Tennessee, Knoxville, TN 37996 USA

来源：

JOURNAL OF THE ACADEMY OF MARKETING SCIENCE | 1997年 / 25卷 / 01期

关键词：

D O I：

暂无

中图分类号：

F [经济];

学科分类号：

02 ;

摘要：

引用

页码：90 / 92

页数：3

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