An Analysis on the Turnover of Hotel Employees from the Perspective of Psychological Contract

被引：0
|
作者：
Li Hongyan [1 ]
Wu Xiaojie [2 ]
机构：
[1] Guangdong Univ Technol, Sch Business, Guangzhou, Guangdong, Peoples R China
[2] Guangdong Univ Technol, Sch Management, Guangzhou, Guangdong, Peoples R China
来源：
PROCEEDINGS OF THE 6TH EURO-ASIA CONFERENCE ON ENVIRONMENT AND CSR: TECHNOLOGICAL INNOVATION AND MANAGEMENT SCIENCE SESSION, PT III | 2010年
关键词：
Hotel employee; Employee turnover; Psychological Contract; Model;
D O I：
暂无
中图分类号：
F [经济];
学科分类号：
02 ;
摘要：
Taking the Xiqiao hotel from Guangdong as an example, this paper analyzes factors affecting hotel employees' turnover and means to reduce turnover rate. Based on existing theories, this paper identifies three factors affecting hotel employees' turnover, i.e. external factors, internal factors, and personal factors. The authors firstly construct a concept model on the turnover of hotel employees; and then propose a brand-new process model on total management based on psychological contract.
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页码：116 / +
页数：2
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