An Analysis on the Turnover of Hotel Employees from the Perspective of Psychological Contract

被引：0
|
作者：
Li Hongyan [1 ]
Wu Xiaojie [2 ]
机构：
[1] Guangdong Univ Technol, Sch Business, Guangzhou, Guangdong, Peoples R China
[2] Guangdong Univ Technol, Sch Management, Guangzhou, Guangdong, Peoples R China
来源：
PROCEEDINGS OF THE 6TH EURO-ASIA CONFERENCE ON ENVIRONMENT AND CSR: TECHNOLOGICAL INNOVATION AND MANAGEMENT SCIENCE SESSION, PT III | 2010年
关键词：
Hotel employee; Employee turnover; Psychological Contract; Model;
D O I：
暂无
中图分类号：
F [经济];
学科分类号：
02 ;
摘要：
Taking the Xiqiao hotel from Guangdong as an example, this paper analyzes factors affecting hotel employees' turnover and means to reduce turnover rate. Based on existing theories, this paper identifies three factors affecting hotel employees' turnover, i.e. external factors, internal factors, and personal factors. The authors firstly construct a concept model on the turnover of hotel employees; and then propose a brand-new process model on total management based on psychological contract.
引用
收藏
页码：116 / +
页数：2
相关论文
共 50 条
  • [31] Psychological contract breach as a source of strain for employees
    Gakovic, A
    Tetrick, LE
    JOURNAL OF BUSINESS AND PSYCHOLOGY, 2003, 18 (02) : 235 - 246
  • [32] Psychological and formal employment contracts, workplace attitudes and employees' turnover intentions: Causal and boundary inferences in the hotel industry
    Manolopoulos, Dimitris
    Peitzika, Eirini
    Mamakou, Xenia J.
    Myloni, Barbara
    JOURNAL OF HOSPITALITY AND TOURISM MANAGEMENT, 2022, 51 : 289 - 302
  • [33] The use of the psychological contract to explain turnover intentions in the hospitality industry: a research study on the impact of gender on the turnover intentions of highly educated employees
    Blomme, R. J.
    van Rheede, A.
    Tromp, D. M.
    INTERNATIONAL JOURNAL OF HUMAN RESOURCE MANAGEMENT, 2010, 21 (01): : 144 - 162
  • [34] Age and Educational Diversification of Hotel Employees and Its Impact on Turnover
    Vetrakova, Milota
    Simockova, Ivana
    Pompurova, Kristina
    SUSTAINABILITY, 2019, 11 (19)
  • [35] Fit the actions to the words: The psychological contract perspective on organizations' CSR adoption and employees' job involvement
    Chen, Mavis Yi-Ching
    Yang, Irene Wen-Fen
    Lin, Yi-Ting
    Liu, Nien-Chi
    JOURNAL OF BUSINESS RESEARCH, 2025, 189
  • [36] On the staff's psychological contract management for hotel corporations
    Mai, Yijing
    2006 International Symposium on Hospitality Management and Business Information, Proceedings, 2006, : 320 - 329
  • [37] RETRACTED ARTICLE: Psychological contract differences for different groups of employees: big date analysis from China
    Weihua Duan
    Guochao Zhang
    Zhichuan Zhu
    Junyan Zhang
    Information Systems and e-Business Management, 2020, 18 : 871 - 889
  • [38] Socially Responsible human resource management and employees' turnover intention: the effect of psychological contract violation and moral identity
    Zhao, Hongdan
    Chen, Yuanhua
    Xu, Yujuan
    Zhou, Qiongyao
    JOURNAL OF MANAGEMENT & ORGANIZATION, 2022,
  • [39] Antecedents of psychological ownership among family hotel employees
    Azila-Gbettor, Edem Maxwell
    Blomme, Robert Jan
    Honyenuga, Ben Q.
    Kil, Ad
    JOURNAL OF FAMILY BUSINESS MANAGEMENT, 2023, 13 (04) : 1049 - 1067
  • [40] Retraction Note: Psychological contract differences for different groups of employees: big date analysis from China
    Weihua Duan
    Guochao Zhang
    Zhichuan Zhu
    Junyan Zhang
    Information Systems and e-Business Management, 2023, 21 : 65 - 66
12345