Client focus - Building blocks for excellent customer relationship management

被引：0
|
作者：
Helm, R [1 ]
机构：
[1] Univ Jena, D-6900 Jena, Germany
来源：
BETRIEBSWIRTSCHAFTLICHE FORSCHUNG UND PRAXIS | 2004年 / 56卷 / 04期
关键词：
D O I：
暂无
中图分类号：
F [经济];
学科分类号：
02 ;
摘要：
引用
收藏
页码：413 / 415
页数：3
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