Celebrity endorsements, self-brand connection and relationship quality

被引:47
|
作者
Dwivedi, Abhishek [1 ]
Johnson, Lester W. [2 ]
McDonald, Robert [3 ]
机构
[1] Charles Sturt Univ, Sch Management & Mkt, POB 789, Albury, NSW 2640, Australia
[2] Swinburne Business Sch, Dept Mkt Tourism & Social Impact, 200 Leicester St, Carlton, Vic 3053, Australia
[3] Texas Tech Univ, Area Mkt, Rawls Coll Business, MS 42101, Lubbock, TX 79409 USA
关键词
self-brand connection; celebrity endorser credibility; relationship quality; PHYSICAL ATTRACTIVENESS; CONSUMERS; COMMITMENT; STRENGTH; ATTITUDE; DETERMINANTS; SPOKESPERSON; ANTECEDENTS; INFORMATION; CONGRUENCE;
D O I
10.1080/02650487.2015.1041632
中图分类号
F [经济];
学科分类号
02 ;
摘要
The extant literature on celebrity endorsement effects largely focuses on the endorsement effects on consumer evaluations of the endorsed brand. The current study extends the literature by assessing the impact of endorser credibility on two consumer-brand relationship-oriented outcomes - brand relationship quality and consumer self-brand connections. Additionally, the self-brand connection is positioned as a partial mediator of the effect of endorser credibility on relationship quality. A conceptual model is developed and estimated on a sample of 535 Generation Y (youth) consumers from India. The hypotheses are supported and the model demonstrates acceptable fit to the data. Overall, the present study introduces a relationship-building perspective to the celebrity endorsement literature. The results suggest that celebrity endorsers possess the ability to provide meaningful self-definitional benefits to consumers as well as cultivate enhanced relationship quality with the endorsed brands, thus contributing novel insights into celebrity endorsement dynamics.
引用
收藏
页码:486 / 503
页数:18
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