Building a cognitive platform for the managed IT services lifecycle

被引：3

作者：

Kloeckner, K. ^{[1
]}

Adam, C. M. ^{[2
]}

Anerousis, N. ^{[3
]}

Ayachitula, N. ^{[2
]}

Bulut, M. F. ^{[2
]}

Dasgupta, G. ^{[4
]}

Deng, Y. ^{[2
]}

Diao, Y. ^{[2
]}

Fuller, N. ^{[2
]}

Gopisetty, S. ^{[5
]}

Hernandez, M. ^{[2
]}

Hwang, J. ^{[2
]}

Iannucci, P. ^{[6
]}

Kalia, A. K. ^{[2
]}

Lanfranchi, G. ^{[7
]}

Lanyi, D. ^{[8
]}

Ludwig, H. ^{[9
]}

Mahamuni, A. ^{[10
]}

Mahindru, R. ^{[2
]}

Meng, F. J. ^{[11
]}

Nezhad, H. R. Motahari ^{[9
]}

Murthy, K. ^{[2
]}

Nakamura, T. ^{[2
]}

Paradkar, A. ^{[2
]}

Perpetua, D. ^{[12
]}

Pfitzmann, B. ^{[8
]}

Rosu, D. ^{[2
]}

Shwartz, L. ^{[2
]}

Su, Z. ^{[11
]}

Surendra, M. ^{[2
]}

Tao, S. ^{[2
]}

Volzer, H. ^{[8
]}

Vukovic, M. ^{[2
]}

Wiesmann, D. ^{[8
]}

Wozniak, S. ^{[8
]}

Wright, G. ^{[12
]}

Xiao, J. ^{[2
]}

Zeng, S. ^{[2
]}

机构：

[1] IBM Global Technol Serv, Armonk, NY 10504 USA

[2] IBM Res, Thomas J Watson Res Ctr, Yorktown Hts, NY 10598 USA

[3] IBM Global Technologv Serv GTS, Almaden Res Ctr, San Jose, CA 95120 USA

[4] IBM Res, Bangalore 560045, Karnataka, India

[5] IBM Res, San Jose, CA 95120 USA

[6] IBM Global Technol Serv, I-00144 Rome, Italy

[7] IBM Global Technol Serv GTS, I-00144 Rome, Italy

[8] IBM Res, CH-8803 Zurich, Switzerland

[9] IBM Res, Almaden Res Ctr, San Jose, CA 95120 USA

[10] IBM Global Technol Serv GTS, Bangalore 560045, Karnataka, India

[11] IBM Res, Beijing 100094, Peoples R China

[12] IBM Global Technol Serv Technol Innovat & Automat, Armonk, NY 10504 USA

来源：

IBM JOURNAL OF RESEARCH AND DEVELOPMENT | 2018年 / 62卷 / 01期

关键词：

D O I：

10.1147/JRD.2017.2770642

中图分类号：

TP3 [计算技术、计算机技术];

学科分类号：

0812 ;

摘要：

In this paper, we present IBM's cognitive strategy for service delivery transformation to a services integration approach for IT service management. This transformation is fueled by three fundamental technological paradigms: cognitive, cloud, and data and digital content. At the foundation of this approach is the IBM Services Platform with Watson-an IBM Cloud and Watson-based platform that uses machine learning, natural language, discovery, and various Watson application programming interfaces to design superior client solutions, achieve an exceptional level of autonomic service management, and facilitate a healthy "always-on" environment. It continuously learns and optimizes information technology performance to enable enhanced client business outcomes.

引用

页数：11

共 50 条

[31] Supporting Product Platform Decisions with Lifecycle Costing
Maisenbacher, S.
Goevert, K.
Lindemann, U.
Moertl, M.
2016 IEEE INTERNATIONAL CONFERENCE ON INDUSTRIAL ENGINEERING AND ENGINEERING MANAGEMENT (IEEM), 2016, : 1325 - 1329
[32] A services lifecycle to support the business processes lifecycle: from modeling to execution and beyond
Delgado, Andrea
PROCEEDINGS 2016 IEEE INTERNATIONAL CONFERENCE ON SERVICES COMPUTING (SCC 2016), 2016, : 831 - 835
[33] Development towards building a new generation network platform and attractive network services
1600, Nippon Telegraph and Telephone Corp. (14):
[34] Building a Platform to Bridge Low End Mobile Phones and Cloud Computing Services
Fung Po Tso
ZTECommunications, 2011, 9 (01) : 22 - 26
[35] Building Data Analysis Platform for Intelligent Library Services Based on Cloud Computing
Zhang, Dexiang
Liu, Xun
Hu, Bingliang
ADVANCES IN APPLIED SCIENCES AND MANUFACTURING, PTS 1 AND 2, 2014, 850-851 : 673 - +
[36] A building an e-agriculture business integration platform with Web services composition
Hu, Jianqiang
Luo, FengE
Liao, Guiping
2008 INTERNATIONAL SYMPOSIUM ON INFORMATION PROCESSING AND 2008 INTERNATIONAL PACIFIC WORKSHOP ON WEB MINING AND WEB-BASED APPLICATION, 2008, : 340 - 344
[37] City Scanner: Building and Scheduling a Mobile Sensing Platform for Smart City Services
Anjomshoaa, Amin
Duarte, Fabio
Rennings, Daniel
Matarazzo, Thomas J.
deSouza, Priyanka
Ratti, Carlo
IEEE INTERNET OF THINGS JOURNAL, 2018, 5 (06): : 4567 - 4579
[38] Towards building a generic grid services platform: A component-oriented approach
Thiyagalingam, J
Isaiadis, S
Getov, V
COMPONENT MODELS AND SYSTEMS FOR GRID APPLICATIONS, PROCEEDINGS, 2005, : 39 - 56
[39] The research for building campus cloud services platform which is based on virtualization technology
Liu, Xiaohong
APPLIED SCIENCE, MATERIALS SCIENCE AND INFORMATION TECHNOLOGIES IN INDUSTRY, 2014, 513-517 : 589 - 592
[40] Advocating a managed optical platform
Lowe, E
Hawker, I
BRITISH TELECOMMUNICATIONS ENGINEERING, 1997, 15 : 322 - 325

← 1 2 3 4 5 →