Critical success factors of knowledge management in a Middle Eastern country

被引：0
|
作者：
Al-Shammari, Minwir [1 ]
机构：
[1] Univ Bahrain, Coll Business Adm, Dept Management & Mkt, Manama, Bahrain
来源：
PROCEEDINGS OF 2005 INTERNATIONAL CONFERENCE ON INNOVATION & MANAGEMENT | 2005年
关键词：
knowledge management; customer relationship management (CRM); the Middle East;
D O I：
暂无
中图分类号：
C93 [管理学];
学科分类号：
12 ; 1201 ; 1202 ; 120202 ;
摘要：
The paper aims to develop an understanding of challenges to Knowledge Management (KM) implementation in a Middle Eastern context, and to propose a framework for successful KM adoption in such a cultural context. It adopts a case study approach as a powerful source of understanding the KM specificities in the Middle Eastern context. The study conducts twelve interviews with executives of a telecommunications company. Then, transcripts of the interviews were systemically analyzed.
引用
收藏
页码：277 / 282
页数：6
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