Are hotel managers taught to be aggressive in intelligence gathering?

被引:1
|
作者
Chan, Patrick C. L. [1 ]
Chan, Jimmy H. T. [1 ]
Au, Alan K. M. [1 ]
Yeung, Matthew [1 ]
机构
[1] Open Univ Hong Kong, Lee Shau Kee Sch Business & Adm, Hong Kong, Hksar, Peoples R China
关键词
Intelligence gathering; Aggressive competitors; Market orientation;
D O I
10.1007/s13520-020-00117-4
中图分类号
B82 [伦理学(道德学)];
学科分类号
摘要
The study examines the ontological similarity between the concept of competitor orientation and questionable intelligence-gathering efforts. Respondents from the hotel industry were surveyed with self-administered questionnaires. Exploratory factor analysis was carried out to identify the structure underlying variables of market orientation and ethical judgment on questionable intelligence-gathering efforts. The results suggest that the surveyed hotel managers are unable to distinguish the legitimate tactics of competitor orientation from the questionable practice of industrial espionage.
引用
收藏
页码:417 / 424
页数:8
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