E-BUSINESS CAPABILITIES AND INNOVATION PERFORMANCE: THE MEDIATING EFFECT OF KNOWLEDGE MANAGEMENT STRATEGIES

被引：1

作者：

Arias-Perez, Jose ^{[1
]}

Lopez-Zapata, Esteban ^{[1
]}

Echeverri-Bedoya, Andrea ^{[1
]}

机构：

[1] Univ Antioquia, Dept Adm Sci, Calle 67 53-108, Medellin 13106, Colombia

来源：

SERBIAN JOURNAL OF MANAGEMENT | 2020年 / 15卷 / 02期

关键词：

information technology; e-business; knowledge management; innovation management; emerging economies; ORGANIZATIONAL PERFORMANCE; INFORMATION-TECHNOLOGY; EMPIRICAL-EVIDENCE; FIRM PERFORMANCE; BIG DATA; PRODUCT; INDUSTRY; CREATION; SYSTEMS; IMPACT;

D O I：

10.5937/sjm15-20446

中图分类号：

C93 [管理学];

学科分类号：

12 ; 1201 ; 1202 ; 120202 ;

摘要：

The aim of this paper is to analyze the mediating effect of the knowledge management strategies on the relationship between e-business capabilities and innovation performance. The research model was tested with a sample of 102 firms belonging to IT intensive sectors, located in an emerging country that is a regional leader in terms of e-business adoption. Structural equations by the consistent partial least squares method were used. The main result indicates that only the personalization strategy has a partial mediating effect. In conclusion, e-business capability alone is insufficient for achieving a superior innovation performance. This finding also helps consolidate the incipient study perspective that understands knowledge management not as an antecedent variable which becomes indispensable for e-business adoption, but as an organizational factor that intervenes a posteriori and which is focused on achieving an effective use of all the knowledge resulting from the digital operation of the business.

引用

页码：221 / 239

页数：19

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