Decision-Making and the Applying of Decision-Making Techniques in SMEs in Kosovo

The purpose of this article is to provide a theoretical and practical overview of decision-making and decision-making techniques applied to small and medium-sized enterprises in Kosovo. This was made possible through the survey of a sample of 50 enterprises of this type throughout the territory of Kosovo, which enabled direct observations to be obtained from the managers of these enterprises. The objective of this article is to provide original results on the extent to which employees are allowed to participate in decision-making, which decision-making techniques are most commonly applied in SMEs, and how effective the is the application of these decision-making techniques within enterprises.