Editorial - Call center management

被引：0
|
作者：
Helber, S
Waldmann, KH
机构：
来源：
OR SPECTRUM | 2004年 / 26卷 / 03期
关键词：
D O I：
10.1007/s00291-004-0166-6
中图分类号：
C93 [管理学]; O22 [运筹学];
学科分类号：
070105 ; 12 ; 1201 ; 1202 ; 120202 ;
摘要：
引用
收藏
页码：305 / 305
页数：1
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