Structural Empowerment and Service-Oriented Organizational Citizenship Behavior: The Mediating Roles of Innovativeness and Job Satisfaction

被引：0

作者：

Putri, Eka Risma ^{[1
,2
]}

Udin ^{[1
]}

Djastuti, Indi ^{[1
]}

机构：

[1] Diponegoro Univ, Semarang, Indonesia

[2] Sekolah Tinggi Ilmu Ekon H Agus Salim, Bukittinggi, Indonesia

来源：

QUALITY-ACCESS TO SUCCESS | 2019年 / 20卷 / 170期

关键词：

structural empowerment; service-oriented organizational citizenship behavior; innovativeness; job satisfaction; EMPLOYEE EMPOWERMENT; AFFECTIVE COMMITMENT; LEADERSHIP; SUPPORT; IMPACT; WORK;

D O I：

暂无

中图分类号：

C93 [管理学];

学科分类号：

12 ; 1201 ; 1202 ; 120202 ;

摘要：

uThis study aims to examine the relationship between structural empowerment and service-oriented organizational citizenship behavior (SOCB) performed by employees. The mediating roles of innovativeness and job satisfaction are tested within the relationship of structural empowerment and SOCB. A total of 214 employees in the Central Java Hospital of Indonesia filled out the questionnaires. Hierarchical multiple regression models were used to analyze the relationships. The results of the study confirmed that structural empowerment is positively related to SOCB, and innovativeness acts as a potential mediator between structural empowerment and SOCB.

引用

页码：112 / 117

页数：6

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