Leveraging IoT in Retail Industry: A Maturity Model

被引：12

作者：

Serral, Estefania ^{[1
]}

Vander Stede, Caroline ^{[1
]}

Hasic, Faruk ^{[1
]}

机构：

[1] Katholieke Univ Leuven, Res Ctr Informat Syst Engn, Warmoesberg 26, B-1000 Brussels, Belgium

来源：

2020 IEEE 22ND CONFERENCE ON BUSINESS INFORMATICS (CBI 2020), VOL I - RESEARCH PAPERS | 2020年

关键词：

THINGS IOT; INTERNET; CHALLENGES; DELPHI; MANAGEMENT; QUALITY;

D O I：

10.1109/CBI49978.2020.00020

中图分类号：

F [经济];

学科分类号：

02 ;

摘要：

The Internet of Things (IoT) is acknowledged as one of the most important emerging technologies that can quickly disrupt the retail industry. However, the path towards reaching full potential from IoT is uncertain. In this paper, a maturity model (MM) is developed to assess the as-is situation and give advice on future actions for a successful IoT adoption. The MM is developed through a 4-round Delphi study with nine experts resulting in a 5-level MM with 5 dimensions and 11 subdimensions. The MM validation shows that it is easy-to-use and appropriate to provide guidance towards higher maturity levels.

引用

页码：114 / 123

页数：10

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