EXPLORING USER EXPERIENCE IN WEBSITE EVALUATION

被引：0

作者：

Usas, Antanas ^{[1
]}

Jasinskas, Edmundas ^{[1
]}

Kalinina, Anna V. ^{[2
]}

Molchanova, Alla V. ^{[3
]}

机构：

[1] Vilnius Univ, Kaunas Fac, Muitines Str 8, Kaunas, Lithuania

[2] Tyumen Ind Univ, Dept Mkt & Municipal Management, Volodarskogo Str 38, Tyumen 625000, Russia

[3] AS Griboedov Inst Int Law & Econ, Dept Addit Profess Educ, 21 Shosse Entuziastov, Moscow 111024, Russia

来源：

TRANSFORMATIONS IN BUSINESS & ECONOMICS | 2019年 / 18卷 / 01期

关键词：

User experience; website evaluation; exploring intensions; user inclusion; TECHNOLOGY ACCEPTANCE MODEL; QUALITY;

D O I：

暂无

中图分类号：

F [经济];

学科分类号：

02 ;

摘要：

The aim of this research is to develop and test the features between 2 website user groups with a different experience on the regular website. To reach the aim, there were selected 30 research participants divided into groups of age, country, main activity and education level. They were divided into two groups: the first one the ones who never browse websites, the second - the ones who have experience in website testing. The findings highlight that the participants of the second group spend 2,3 times more time on the websites then the first group. The study shows that the group with limited experience in website testing has evaluated the website superficially, with navigation and content being stronger categories in the overall evaluation. Users with more experience have evaluated the website in a more profoundly: they visit more webpages and check more content. The novelty of the study lies in the application of the Eye Tracker to the analyses of the regular website quality.

引用

页码：249 / 256

页数：8

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