Bringing Service Design to Service Sciences, Management and Engineering

被引：63
|
作者：
Holmlid, Stefan [1 ]
Evenson, Shelley [2 ]
机构：
[1] Linkoping Univ, IDA, Human Ctr Syst, S-58183 Linkoping, Sweden
[2] Carnegie Mellon Univ, Sch Design MMC, Pittsburgh, PA 15213 USA
来源：
SERVICE SCIENCE, MANAGEMENT AND ENGINEERING EDUCATION FOR THE 21ST CENTURY | 2008年
关键词：
D O I：
10.1007/978-0-387-76578-5_50
中图分类号：
F [经济];
学科分类号：
02 ;
摘要：
Service design is defined as applying design methods and principles to the design of services. Service design is complimentary to conventional service development approaches and as such should become a contributor to Services Sciences, Management and Engineering (SSME). Two examples of the unique contribution of methods that Service Design offers are described.
引用
收藏
页码：341 / 345
页数：5
相关论文
共 50 条
  • [41] A Bayesian knowledge engineering framework for service management
    Wang, Wei
    Wang, Hao
    Yang, Bo
    Lu, Liang
    Liu, Peini
    Zeng, Guosun
    [J]. 2008 IEEE NETWORK OPERATIONS AND MANAGEMENT SYMPOSIUM, VOLS 1 AND 2, 2008, : 771 - +
  • [42] Service Management and Engineering in Information Systems Research
    Fielt, Erwin
    Boehmann, Tilo
    Korthaus, Axel
    Conger, Sue
    Gable, Guy
    [J]. JOURNAL OF STRATEGIC INFORMATION SYSTEMS, 2013, 22 (01): : 46 - 50
  • [43] Studying on Chinese Engineering Design Service Modes
    Lu, GuoHua
    Zhang, BeiBei
    Cheng, Hu
    [J]. ADVANCES IN CIVIL AND STRUCTURAL ENGINEERING III, PTS 1-4, 2014, 501-504 : 2632 - +
  • [44] Learning through Service: Wood in Design and Engineering
    McConnell, T. Eric
    Stuart, William B.
    Grace, Laura A.
    [J]. FOREST PRODUCTS JOURNAL, 2011, 61 (01) : 14 - 19
  • [45] Management at the service of research: ReOmicS, a quality management system for omics sciences
    Antonella Lanati
    Marinella Marzano
    Caterina Manzari
    Bruno Fosso
    Graziano Pesole
    Francesca De Leo
    [J]. Palgrave Communications, 5
  • [46] Management at the service of research: ReOmicS, a quality management system for omics sciences
    Lanati, Antonella
    Marzano, Marinella
    Manzari, Caterina
    Fosso, Bruno
    Pesole, Graziano
    De Leo, Francesca
    [J]. PALGRAVE COMMUNICATIONS, 2019, 5 (1)
  • [47] International Service Learning for Engineering and Construction Engineering and Management Education
    Songer, Anthony D.
    Breitkreuz, Karen R.
    [J]. CONSTRUCTION RESEARCH CONGRESS 2020: SAFETY, WORKFORCE, AND EDUCATION, 2020, : 669 - 677
  • [48] A report on service-learning and engineering design: Service-learning's effect on students learning engineering design in 'Introduction to Mechanical Engineering'
    Tsang, E
    van Haneghan, J
    Johnson, B
    Newman, EJ
    Van Eck, S
    [J]. INTERNATIONAL JOURNAL OF ENGINEERING EDUCATION, 2001, 17 (01) : 30 - 39
  • [49] A SOA Based Software Engineering Design Approach in Service Engineering
    Yu, Weider D.
    Ong, Chia H.
    [J]. ICEBE 2009: IEEE INTERNATIONAL CONFERENCE ON E-BUSINESS ENGINEERING, PROCEEDINGS, 2009, : 409 - 416
  • [50] Architecture Design for Management as a Service Cloud
    Xu, Cong
    Yang, Jiahai
    Ling, Xiao
    Wang, Yuding
    Li, Liyao
    [J]. 2013 IFIP/IEEE INTERNATIONAL SYMPOSIUM ON INTEGRATED NETWORK MANAGEMENT (IM 2013), 2013, : 860 - 863
12345