Risk management and coordination in service supply chains: information, logistics and outsourcing

被引：68

作者：

Choi, Tsan-Ming ^{[1
]}

Wallace, Stein W. ^{[2
]}

Wang, Yulan ^{[1
]}

机构：

[1] Hong Kong Polytech Univ, Kowloon, Hong Kong, Peoples R China

[2] Norwegian Sch Econ, Bergen, Norway

来源：

JOURNAL OF THE OPERATIONAL RESEARCH SOCIETY | 2016年 / 67卷 / 02期

关键词：

service supply chain management; risk management; coordination; logistics services; service outsourcing; information management; PRICE-COMPETITION; DESIGN; MODEL;

D O I：

10.1057/jors.2015.115

中图分类号：

C93 [管理学];

学科分类号：

12 ; 1201 ; 1202 ; 120202 ;

摘要：

A service supply chain, which is a system formed by a network of suppliers, service designers, service providers and other service partners, aims to transfer available scarce resources into services and deliver them to satisfy customer needs. It is a known fact that service supply chain management is playing a more and more important role in modern economies. However, the unique features of service supply chains also create new challenges that call for proper management of the respective operations. In particular, how to coordinate a service supply chain with risk considerations is a critical issue. In this paper, we concisely examine coordination and risk management challenges in service supply chain systems. We also introduce the technical papers featured in the special issue.

引用

页码：159 / 164

页数：6

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