Customer experience and retention in a multichannel banking context Introduction

被引：0

作者：

Souiden, Nizar ^{[1
]}

Ladhari, Riadh ^{[1
]}

机构：

[1] Laval Univ, Fac Business Adm, Quebec City, PQ, Canada

来源：

INTERNATIONAL JOURNAL OF BANK MARKETING | 2021年 / 39卷 / 02期

关键词：

D O I：

10.1108/IJBM-04-2021-575

中图分类号：

F [经济];

学科分类号：

02 ;

摘要：

引用

下载

页码：209 / 213

页数：5

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