The multi-value basis of procedural justice

Three experiments demonstrate that multiple values can account for the relation between respectful treatment and judgments of procedural fairness. The Group Value Theory of procedural justice (Lind & Tyler, 1988) asserts that respectful treatment is viewed as fair because it communicates positive information about one's standing within one's group. We propose that other values introduced in other contexts, including a desire for positive intergroup standing, and self-interest, will also mediate the relation between respect and procedural fairness. Three experiments are reported in which individuals have encounters with ingroup or outgroup members who treat them respectfully or disrespectfully. Results from these experiments support this multiple value model by showing that: (1) Each of the value judgments of intragroup standing, intergroup standing, and self-interest has positive direct effects on procedural fairness; and (2) The effect of respect on procedural fairness is mediated by each of these value judgments. Additionally, evidence is summarized that is generally supportive of a third, ancillary hypothesis: (3) The meaning of respect varies across contexts that highlight different values. These findings suggest that theorizing about procedural fairness will benefit by recognizing the multiply-determined and contextually-dependent nature of procedural fairness. (C) 2011 Elsevier Inc. All rights reserved.