Implementing business process and information systems reengineering in Sri Lanka: Identifying critical success factors

被引:0
|
作者
Weerakkody, V
Bennett, J
Tagg, C
机构
[1] Open Univ, Open Business Sch, Milton Keynes MK7 6AA, Bucks, England
[2] Tagg Oram Partnership, Baldock SG7 6QQ, England
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中图分类号
T [工业技术];
学科分类号
08 ;
摘要
The key issues have been evaluated that need to be considered when conducting business process and information systems reengineering (BP&ISR) in Sri Lanka. The key issues, identified in a recent study of five leading organisations in Sri Lanka, are examined by conducting a BP&ISR action research study. How the reengineering work was undertaken using a structured framework has been described and the impact on process improvement of legacy IS/IT systems considered. Conclusions drawn by identifying the critical success factors for this study are discussed and the prospects for BP&ISR in Sri Lanka have been assessed.
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页码:160 / 170
页数:11
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