EMOTIONAL INTELLIGENCE, SPIRITUAL INTELLIGENCE AND EMPLOYEE PERFORMANCE: THE MEDIATING ROLE OF COMMUNICATION COMPETENCE

被引：4
|
作者：
Rahmawaty, Anita [1 ]
Rokhman, Wahibur [1 ]
Bawono, Anton [1 ]
Irkhami, Nafis [1 ]
机构：
[1] Inst Agama Islam Negeri Kudus, Kudus, Indonesia
来源：
INTERNATIONAL JOURNAL OF BUSINESS AND SOCIETY | 2021年 / 22卷 / 02期
关键词：
Emotional Intelligence; Spiritual Intelligence; Communication Competence; Employee Performance;
D O I：
10.33736/ijbs.3754.2021
中图分类号：
F [经济];
学科分类号：
02 ;
摘要：
The purpose of this study is to analyze the influence of emotional intelligence and spiritual intelligence on employee performance and the role of communication competence in mediating the influence of emotional intelligence and spiritual intelligence on employee performance. The samples are selected from employees (n = 196) of Islamic Microfinance Institutions in Pati, Central Java, Indonesia. The results of path analysis reveal that emotional intelligence and spiritual intelligence have a positive and significant influence on communication competence and employee performance, and communication competence partially mediates the influence of emotional intelligence and spiritual intelligence on employee performance. Therefore, it is recommended that Islamic Microfinance practitioners should improve employee performance through emotional intelligence, spiritual intelligence, and communication competence.
引用
收藏
页码：734 / 752
页数：19
相关论文
共 50 条
  • [41] The role of digital leaders' emotional intelligence in mitigating employee technostress
    Ertio, Titiana
    Eriksson, Taina
    Rowan, Wendy
    Mccarthy, Stephen
    BUSINESS HORIZONS, 2024, 67 (04) : 399 - 409
  • [42] Communication barriers for nursing students: Communication apprehension, emotional intelligence and perceived communication competence
    Morris, Dawn L.
    TEACHING AND LEARNING IN NURSING, 2023, 18 (03) : 389 - 392
  • [43] The Role of Emotional Intelligence in the Career Development of Employee in Public Organizations
    Poliak, Milos
    Sabie, Oana Matilda
    Nica, Elvira
    INNOVATIVE MODELS TO REVIVE THE GLOBAL ECONOMY, 2020, : 705 - 719
  • [44] Effects of spiritual intelligence from Islamic perspective on emotional intelligence
    Anwar, Md. Aftab
    Gani, AAhad M. Osman
    Rahman, Muhammad Sabbir
    JOURNAL OF ISLAMIC ACCOUNTING AND BUSINESS RESEARCH, 2020, 11 (01) : 216 - 232
  • [45] Mapping Relationship between Employee Performance and Emotional Intelligence : A Study
    Deshmukh, G. K.
    Joseph, Sanskrity
    PACIFIC BUSINESS REVIEW INTERNATIONAL, 2016, 8 (09): : 11 - 15
  • [46] The Management of Emotional Intelligence in The Workplace Impact on Improving Employee Performance
    Lima, Demir
    Spahi, Jyxhel
    Shala, Venet
    QUALITY-ACCESS TO SUCCESS, 2022, 23 (188): : 297 - 301
  • [47] Relation of employee and manager emotional intelligence to job satisfaction and performance
    Sy, Thomas
    Tram, Susanna
    O'Hara, Linda A.
    JOURNAL OF VOCATIONAL BEHAVIOR, 2006, 68 (03) : 461 - 473
  • [48] The mediating role of burnout on the relationship of emotional intelligence and self-efficacy with OCB and performance
    Cohen, Aaron
    Abedallah, Mohamed
    MANAGEMENT RESEARCH REVIEW, 2015, 38 (01): : 2 - 28
  • [49] Emotional Intelligence and Psychobiosocial States: Mediating Effects of Intra-Team Communication and Role Ambiguity
    Nateri, Rachele
    Robazza, Claudio
    Tolvanen, Asko
    Bortoli, Laura
    Hatzigeorgiadis, Antonis
    Ruiz, Montse C.
    SUSTAINABILITY, 2020, 12 (21) : 1 - 12
  • [50] Women Entrepreneur's Emotional Intelligence and Firm Performance: Mediating Role of Networking Competencies
    Singh, Neetika
    Kovid, Raj K.
    FIIB BUSINESS REVIEW, 2023,
12345