A resource-based view of outsourcing and its implications for organizational performance in the hotel sector

被引：69

作者：

Espino-Rodríguez, TF ^{[1
]}

Padrón-Robaina, V ^{[1
]}

机构：

[1] Univ Las Palmas de Gran Canaria, Las Palmas Gran Canaria 35017, Spain

来源：

TOURISM MANAGEMENT | 2005年 / 26卷 / 05期

关键词：

outsourcing; resources and capabilities; strategic value; core competences; hotel operation services;

D O I：

10.1016/j.tourman.2004.03.013

中图分类号：

X [环境科学、安全科学];

学科分类号：

08 ; 0830 ;

摘要：

Outsourcing takes on special importance in the hotel sector. This article studies, from a strategic perspective, the characteristics that hotel activities must possess for them to be outsourced. A strategic perspective also requires analysis of the influence of outsourcing on organizational performance according to the strategic value of the activities. The results suggest that, apart from traditional factors, there are others, such as activity performance, substitutability and transferability, which may determine the decision to outsource. Evidence from the study implies that outsourcing has a positive influence on organizational performance. The study concludes with implications for hotel managers while also contributing to academic literature. (c) 2004 Elsevier Ltd. All rights reserved.

引用

页码：707 / 721

页数：15

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