Managing change: Focus on improving service quality and information management

被引:3
|
作者
Zanetti, C
机构
关键词
D O I
10.1111/j.1467-8500.1998.tb01556.x
中图分类号
C93 [管理学]; D035 [国家行政管理]; D523 [行政管理]; D63 [国家行政管理];
学科分类号
12 ; 1201 ; 1202 ; 120202 ; 1204 ; 120401 ;
摘要
[No abstract available]
引用
收藏
页码:3 / 13
页数:11
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