Cultural intelligence's influence on international business travelers' stress

被引:28
|
作者
Ramsey, Jase R. [1 ]
Leonel, Jordan Nassif
Gomes, Geovana Zoccal
Reis Monteiro, Plinio Rafael [2 ]
机构
[1] Fundacao Dom Cabral, Int Business Ctr, Nova Lima, Brazil
[2] Univ Fed Minas Gerais, Belo Horizonte, MG, Brazil
来源
关键词
Culture; Intelligence; Business travel; Stress; MULTINATIONAL-ENTERPRISE; INSTITUTIONAL DISTANCE; SUBSIDIARIES; MODELS; HEALTH;
D O I
10.1108/13527601111104278
中图分类号
C93 [管理学];
学科分类号
12 ; 1201 ; 1202 ; 120202 ;
摘要
Purpose - The purpose of this study is to examine cultural intelligence's (CQ) influence on international business travelers' ability to deal with the strain caused by institutional distance (ID). Design/methodology/approach - The methodology begins with a literature review to establish a framework for discussion by bringing together international business travel, stress, distance, and CQ. A total of 841 participants from Sao Paulo Guarulhos International Airport were surveyed in order to test the hypotheses. Findings - Results reveal that CQ partially moderates the relationship between ID and travel and job strain. Research limitations/implications - Furthermore, the research implies that an increase in CQ is not positive in all situations. Originality/value - This is the first empirical study to examine CQ in the short-term context of international business travel.
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页码:21 / 37
页数:17
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